Live chat for Wix — skip the Wix Inbox
Wix Chat locks you into the Wix Inbox. chatrelay puts a lighter chat bubble on your Wix site and relays every message to your own Telegram — answer from your phone, no extra inbox to check, replies appear on the visitor's screen in seconds.
Install chatrelay on Wix
- Create your free chatrelay account
Sign up (free plan, no credit card) and copy your embed snippet from the dashboard — it comes pre-filled with your real project id. The snippet below shows the shape;
your-projectis replaced by your id. - Open Settings → Custom code
In your Wix dashboard go to Settings, scroll to Advanced, and open Custom code.
- Add the snippet at Body — end
Click + Add Custom Code, paste the embed, name it “chatrelay”, choose All pages, and set Place code in: Body — end. Apply.
<script src="https://www.chatwithdev.com/widget.js" data-chatrelay-project="your-project" data-chatrelay-convex="https://impressive-quail-820.convex.cloud" data-chatrelay-title="Chat with us" defer></script>
- Publish and test
Open your live site — the bubble is bottom-right on every page. Test a message and answer it from Telegram.
How replies reach your visitors
Every message relays to a Telegram bot you own — created at @BotFather in a minute and connected once in the chatrelay setup. In group mode each visitor gets their own topic; in direct mode chats arrive in your DM with the bot. Your reply appears in the visitor's chat bubble live, and the web dashboard (with AI drafting) is always there as a second screen. How the Telegram relay works →
FAQ
Can I use this instead of Wix Chat?
Yes — disable Wix Chat in the Wix Inbox settings and add chatrelay via custom code. You answer from your own Telegram instead of the Wix Inbox.
Why doesn't the bubble appear on my Wix site?
Custom code on Wix requires a Premium plan with a connected domain. On the free wixsite.com subdomain, Wix does not inject custom code at all.
Does it work with Wix Stores?
Yes. Choosing “All pages” in the custom-code dialog covers store, product and cart pages, so shoppers can ask before they abandon.
Is anything installed in my Wix account?
No app is installed — it's one script tag. Remove the custom code entry and the widget is gone.